Elevate Member Engagement with Engagys’ AI-Powered LLM Tool

Imagine having an engagement expert at your fingertips. With Engagys’ AI solution, Engagys’ LLM tool, health plans can now drive efficiency in content creation while ensuring the optimal content for the behavior change you are trying to drive.

With the Engagys’ LLM tool, it’s like having an engagement consultant in your back pocket—enabling your team to produce personalized, effective messaging in seconds, significantly reducing the time and money spent on content creation.

What is Engagys LLM Tool?

Engagys’ LLM tool is a Retrieval Augmented Generation (RAG) tool that works as a plug-in to available LLMs – adding decades of practical healthcare consumer engagement experience to otherwise vanilla content. Engagys’ LLM tool incorporates healthcare-specific engagement strategies and behavioral science techniques to craft personalized, impactful messages.

The challenge with using available LLMs, such as ChatGPT, is that content is non-verticalized. This skews output to leverage best practices learned outside healthcare. This approach is not only ineffective, but is also likely to create a poor member experience. For example, loss aversion is one of the most popular tactics outside of healthcare to drive behavior change. However, using loss aversion to create fear in healthcare is usually counterproductive.

Why Engagys LLM Tool?

The tool allows users to input specific intervention goals, target population, health literacy level, and more, ensuring that the generated content is always relevant and tailored. This improves member behavior change results while also reducing cost of generating the intervention by 50% or more.

Engagys’ LLM tool users craft first-draft messaging and layout suggestions in seconds that are ready for review and editing by a “human in the loop” to eliminate concerns about improper AI-driven content generation.

Key Benefits