Research
First-hand account: Hear how seniors interact with their health plans
Not all incentives are perceived positively. Hear what one senior thinks about the incentives he was offered by his health plan.
Not all incentives are perceived positively. Hear what one senior thinks about the incentives he was offered by his health plan.
When offering incentives and services, which ones leave a positive lasting impression with members? Listen to this senior's description of meal services.
When offering incentives and services, which ones leave a positive lasting impression with members? Listen to this senior's description of meal services.
Over communicating with members can be just as damaging as no communications at all. Hear this senior's story.
Over communicating with members can be just as damaging as no communications at all. Hear this senior's story.
Do you have a digital relationship with your seniors? Do they want a digital relationship with you? See how many of these seniors are digitally interacting with their plan today.
Do you have a digital relationship with your seniors? Do they want a digital relationship with you? See how many of these seniors are digitally interacting with their plan today.