Healthcare Engagement Expertise

What We Know

Focused exclusively on healthcare, we leverage evidenced-based communication insights and best practices gained from hundreds of millions of healthcare member interactions that inform every project. When we develop a strategy, it is all about actionability and results. We partner with health plans, providers, condition management companies, PBMs, healthcare technology and service companies, employers, and companies that participate in the engagement of healthcare consumers.

Engagys has extensive experience working with all population types including commercial, Medicare, Medicare Duals, and Medicaid. We work in both the B2C and B2B2C healthcare spaces. We understand the strategies and the practicalities needed for healthcare enterprises to achieve consumer behavior change. Our experience includes defining and designing engagement campaigns, working with contact center agents, assisting with communications governance processes, defining communications centers of excellence, and operating communications processes on behalf of clients. And while we do not develop our own technologies, we leverage third party CRM, marketing automation, contact center and other capabilities to drive results on behalf of our clients.