Closing gaps in care improves health outcomes and reduces costs. Left unaddressed, these gaps can lead to worsening health conditions, higher healthcare utilization, and missed quality benchmarks. They can also impact consumer satisfaction and plan performance, especially when preventive or chronic care needs go unmet. Our deep expertise in this space supports the essential work of proactively identifying and addressing these gaps to better deliver whole-person care and meet your clinical and business goals.
Engagys partners with health plans and providers to design and execute proven approaches, including:
Population Analysis: Use data insights to identify high-impact opportunities, prioritize outreach, and deliver high-impact communications.
Personalized Journeys: Build trust and satisfaction with tailored outreach that motivates action, drives behavior change, and improves care adherence using a personalized, multi-channel approach
End-to-End Workflow Optimization: Identify and resolve technology and operational gaps to streamline workflows and scale outreach effectively.
Client Results
- 30% + increase in OMW measure by introducing more personalized messaging.
- 3x more patients with multiple care gaps closed at least one when reached with personalized messaging.
- 30% increase in mammogram attendance with automated calls using the patient’s doctor’s voice.
