
For years, Engagys has been working closely with national health plans to reduce health disparities among members with social risk factors.
We have a comprehensive suite of services designed to help health plans stay ahead of the curve, including but not limited to:
- Health Equity Population Analysis
Maximize your Health Equity Index scores based on your membership data. - Health Equity-Focused Member Journeys
Improve member experience and health outcomes for members with Health Risk Social Needs (HRSNs) and Social Risk Factors (SRFs). - Health Equity Governance
Monitor and enhance your health equity initiatives across all teams to drive ongoing progress. - Health Equity Training and Educational Advisory
Train agents, care managers, and internal resources on effective disparity reduction strategies at all points of contact.
Client Results
1. A HEDIS colorectal screening campaign for a large national plan improved screening rates by 25% relative to a control, in part, by disproportionately improving results among minority communities.
2. Promoting transportation benefits encouraged dual-eligible populations to get 7.2% more annual wellness visits. Hispanic members increased by 17.3% relative to Caucasian members.
3. 65% of hard-to-reach Medicaid members reported getting a flu shot after state-specific clinic information was provided on an educational call.
4. 80% sustained engagement of Medicaid members successfully received asthma and diabetes SMS text messages and remained enrolled throughout the 52-week period.
The Engagys work was transformative. They helped us reach more chronically ill individuals, get them the help they need, and increase revenue for our plan clients.